Terms & Conditions
By purchasing any of our services or memberships, you agree to the following terms and conditions:
General: All offers, memberships, and packages are subject to availability. Pricing is subject to change without notice. All services must be used within the designated time frames, and no refunds will be given for unused services unless otherwise specified.
Booking Cancellation:
- Policy applies to all clients
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Clients will be charged a 100% deposit upfront for all services
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Deposits are refundable up to 24 hours before appointment
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If clients do not show up they will be charged 100% of the appointment value for all services
Membership Cancellation: To cancel a membership, please provide written notice via email or through our online portal at least 7 days before your desired end date. Memberships will remain active and billed until cancellation is confirmed.
Facilities: Towels are provided for each session. Private suites include access to showers, which are available for your convenience.
Additional Information: Please arrive 10 minutes prior to your session to allow for preparation and any paperwork. Late arrivals may result in a reduced session time or rescheduling, depending on availability.
Service Access:
- All membership packages have a minimum 8-week commitment.
- Services are non-transferable between members.
Friend Access:
- Friends can be added for $15,- pers person to access sauna rooms.